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Introduction

The physical product (speaker, headphones, Bluetooth transmitter / receiver, etc) which I purchased from you isn’t working as advertised. What can I do?

The physical product (speaker, headphones, Bluetooth transmitter / receiver, etc) which I purchased from you isn’t working as advertised. What can I do?

First, make sure that you have thoroughly reviewed our audio tutorial on your product, to be certain that you are using the product in the most efficient manner possible. Sometimes, the sequence of steps to get a piece of hardware up and running is very important, so you may wish to pay special attention to steps taken in the tutorial.

If listening to the tutorial doesn’t solve your problem, please get in touch with us and we will try our best to assist you. Also, please make sure that you have reviewed our Terms of Service page, as well.