All of our tutorials are available in both DAISY and MP3 formats. You receive access to both formats upon making your purchase. To discover which tutorial format may work best for you, please visit this page.
First, make sure that you have thoroughly reviewed our audio tutorial on your product, to be certain that you are using the product in the most efficient manner possible. Sometimes, the sequence of steps to get a piece of hardware up and running is very important, so you may wish to pay special attention to steps taken in the tutorial.
If listening to the tutorial doesn’t solve your problem, please get in touch with us and we will try our best to assist you. Also, please make sure that you have reviewed our Terms of Service page, as well.