Check out our most frequently asked questions below. They are sorted by category for easy viewing. Pressing enter on a category title will make the relevant questions appear beneath the category name. Pressing enter on a question will reveal the answer. To make a question disappear, just press enter on it again. To make the questions in a given category disappear again, just press enter once more on the category name.
If you'd like to contribute a question to our FAQ, feel free to ad it using the form further down this page, and we'll consider it for inclusion and answer it for you as soon as possible.
Search the FAQ using the form below. If using a screen reader, after entering your question wait a few seconds and then toggle on your browse mode or virtual cursor. Categories with matching answers will have appeared below the form. Open and close the categories and questions as instructed above.
View The FAQ Categories Below
Audio Tutorial Questions
I purchased your tutorial on (fill in your product of choice here). I have a question / questions that are not covered in the tutorial. What should I do?
First, make sure you have reviewed the tutorial completely. In other words, listen to the full tutorial from beginning to end at least once, and perhaps a second time while taking notes. It's easy to miss items of interest, particularly in such detailed tutorials.
If you have additional questions, don't hesitate to ask us! We'd be happy to try to answer, and if the opportunity arises to update the tutorial, (IE, new features are introduced which would require an update to the tutorial), we may use the answer to your question to further enhance the tutorial as a whole.
If you have in depth questions, or would like one-on-one instruction, please check out our training offerings. Thanks for helping to make our products even better with your questions and overall feedback!